1. What kind of handbags do you sell at DIVA STYLE HANDBAGS?
At DIVA STYLE HANDBAGS we sell replica handbags inspired by original designer bags.
2. Are your bags authentic?
NO they are not. The products that we sell are designer inspired, but are not sold or represented as authentic designer originals. They are for novelty purposes only.
3. What kind of payment methods do you accept?
We are currently accepting payments through Google Checkout. We also offer a new innovative payment option called eLayaway. This gives you the option to make payments on your purchases for up to a month. For more details please see our Payment Policy page.
4. How long does it take, before I can receive my order?
Your replica handbags will be sent by courier to your door. Your order will be processed within 24 hours. Within in about 48 hours you will receive an email with your order confirmation number and your shipping tracking number. With this tracking number you can track the progress of your fake designer handbags. Please allow 5 to 7 working days for delivery of your replica handbags. Make sure you enter the right shipping address for your fake handbags; we are not responsible for reshipment if you provided us with an incorrect address.
5. How much is the shipping cost?
Please see the Shipping Policy page for more details.
6. Who is your shipper?
Our bags are shipped via UPS.
7. What should I do if I still don't receive my order after the estimated delivery timeframe provided by you?
You will have to notify us and we'll investigate the situation for you, followed by working out a replacement solution whenever necessary.
8. What if the shipment is lost or missing?
A replacement solution will be offered to you.
9. What if I receive a defected bag?
Such problems are rather uncommon, considering the fact that we will only supply fine quality bags. If it is a manufacturing defect (that is beyond our control), therefore a replacement solution will be offered to you.
10. Can you ship to an address other than the billing address?
Yes, only if your address can be verified by telephone by the customer (you) or through your credit card company.
11. What is your return policy?
Please see the Return Policy Page.
12. You don't have the bag I am looking for can you source it for me?
You name it, we got it! We carry all of the latest styles and color handbags. If you do not see the handbag listed on our website, please contact use at customerservice@divastylehandbags.com. We add products to our website daily and may not have added the handbag you are looking for. Please send a picture and or the complete name of the bag you are looking for.
13. Can I order more than one of each bag?
You can order as many bags as you like.
14. Do you offer wholesale pricing?
Yes we do. To be eligible for wholesale pricing you must first register with us and your order must be a minimum of $150.00
15. I've read everything in your FAQ, and still can't find the answer to my question.
Email any additional questions to customerservice@divastylehandbags.com.
